Training, Service & Support

We pride ourselves on providing an unrivalled customer service experience for all of our clients. We have dedicated inhouse teams of qualified engineers with a diverse product knowledge base, ensuring the longevity and reliability of your equipment.

We provide after sales support as standard, with commissioning teams to provide you and your staff with training on getting the very best out of your new equipment, along with the best practices of cleaning and maintaining your equipment to keep it running like new.

01.

Training

Learn to use your equipment to its full potential.

Your project is not over once the installation is completed. Our after sales support is included as standard with every project to ensure you and your new equipment perform at the highest level possible.

Once your project's fit out is completed, our commissioning team begins work. They provide hands on training demonstrations to you and your staff, showing you how to use your new equipment to its full potential. We also train your maintenance team on how to clean and care for your new equipment to keep it working at its very best.

02.

Maintenance

Your partner in maintenance & servicing.

Our engineering teams are strategically located nationwide to best service our customers, supported by our dedicated customer service and spare parts team. Use of an integrated mobile application allows real time visibility of all field service jobs, end to end parts management, client portal and detailed equipment tracking via asset Tagging.

All engineers are trained on multiple manufacturer’s equipment, carrying a comprehensive range of spare parts in their vans ensuring industry leading first time fix rates for your business.

We can provide a tailored service to suit your needs. To ensure your equipment is operating efficiently, you can choose from a range of different services: from complete maintenance contracts to one-off callouts if you just require a solution to a specific problem.

Speak to one of our customer service representatives about how we can help your business, in a way that suits you and your budget.